FAQ

Order and Shipping

How long will it take to receive my order?

Typically it takes 3-14 business days to receive your order. We will work hard to ensure you receive it as quickly as possible.

Do you ship internationally?

Yes, we currently ship to USA, Canada, the UK and EU countries.

My order is late, what to do?

Please contact our support team and we will be happy to help!

Do you issue refunds?

Yes, if the wrong product is sent, or your product arrives damaged or doesn't work as intended upon arrival; please send us a photo in the first 30 days after arrival and we will be happy to issue a refund.

Payment

What payment methods you you accept?

We accept all major credit cards like Visa, Mastercard, American express and Debit cards as payment. We also accept PayPal and Apple pay.

Is it safe to use my credit card on your website?

Yes, it is safe to use your credit card to purchase on our website, we use industry standard encryption methods to ensure your data is protected. Your security is our priority.

When will my credit card be charged?

Your credit card will be charged at the time of purchase, if there are any issues then our team will contact you immediately.

Will I receive a receipt for my order?

Yes you will receive a receipt to your email. If there are any issues then please check you junk folder or contact our customer support team.